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We believe everyone deserves to feel confident and beautiful, and our products are designed to help you do that. We're committed to providing you with the best shopping experience, from easy-to-use website navigation to fast and reliable shipping. We hope you find something you love and that our products help you on your journey to looking and feeling your best.
If, for any reason, you are not happy with your clothing or shoe purchase, you may return the item(s) within 7 days of receipt for a refund. Please note that the item(s) must be in its original condition and packaging.
We do not accept returns for makeup, skincare products, or bikinis.
To initiate a return, please email contact@dotandlips.com
Once we receive the returned item(s), we will inspect them and process your refund within 7-10 business days. Refunds will be issued in the original form of payment. Buyers are responsible for the cost of return shipping.
If you have any questions about our return policy, please don't hesitate to contact us. We're here to help!
Please reach us at contact@dotandlips.com if you cannot find an answer to your question.
At DotandLips, we use USPS as our primary shipping carrier. USPS offers the best combination of reliability, affordability, and speed, making it the ideal choice for our customers. When you place an order with us, we'll provide a tracking number so you can easily track your package and know exactly when to expect it.
We're sorry to say that, at this time, DotandLips cannot offer international shipping. We're always looking for ways to expand our reach and serve more customers worldwide, so please check back with us in the future to see if we've added international shipping options. In the meantime, we invite you to explore our wide selection of products and take advantage of our domestic shipping options within the United States.
DotandLips wants to make the checkout process as easy and convenient as possible for our customers. That's why we're pleased to offer multiple forms of payment, including ApplePay, GPay, and credit cards. Offering various forms of payment is one way we can make your shopping experience as enjoyable and stress-free as possible.
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